Six Things We Promise Every JLPH Orig Player
Before you read the full policy, here's the summary version — the commitments that shape how jlph orig handles your data every single day.
DPA 2012 Compliant
Everything we do with your personal data follows the Republic Act No. 10173 (Data Privacy Act of 2012) and the guidelines of the National Privacy Commission.
Never Sold to Anyone
Your personal information is never sold, rented, or traded to third parties for marketing purposes. Full stop. Your data belongs to you, not to advertisers.
Encrypted & Secure
All data transmitted to and from jlph orig is protected by SSL/TLS encryption. Sensitive data at rest is stored using industry-standard encryption protocols.
You're in Control
You can access, correct, or request deletion of your data at any time by contacting our support team. We honour all DPA-granted data subject rights without unnecessary friction.
Minimal Collection
We only collect the information we genuinely need — for account management, payments, identity verification, and improving your experience. Nothing more.
Breach Notification
In the unlikely event of a data breach that affects your personal information, jlph orig will notify you and the National Privacy Commission within the required timeframes under the DPA.
Our Commitment to Your Privacy
At jlph orig, we understand that trusting us with your personal information is a big deal. Filipinos are increasingly aware of their digital rights — and rightly so — and we take that awareness seriously. This Privacy Policy explains in plain language exactly how we collect, use, store, and protect your personal data when you use the jlph orig platform at jlphorig.app.
This policy applies to all registered players, visitors to our website, and anyone who interacts with our customer support team. It covers data collected through our website, mobile platform, and any communication channels we operate.
By creating an account and using jlph orig, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please stop using the platform and contact us to close your account.
Who We Are – Data Controller
jlph orig, operated through jlphorig.app, is the data controller responsible for your personal information. As the data controller, we determine the purposes and means by which your personal data is processed.
Our Data Protection Officer (DPO) oversees all privacy-related matters and is the primary point of contact for data subject rights requests, complaints, and enquiries. You can reach the DPO team through the contact details provided in Section 13 of this policy.
Data Protection Officer: privacy@jlphorig.app | Platform: jlphorig.app | Jurisdiction: Republic of the Philippines
What Personal Data We Collect
jlph orig collects personal data only where it is necessary for a specific, legitimate purpose. Here is a breakdown of the categories of data we collect and the situations in which we collect them:
Registration & Account Data
- Full name, date of birth, and gender
- Email address and mobile number
- Username and encrypted password
- Residential address (province/city)
Identity Verification (KYC) Data
- Government-issued ID (e.g., PhilSys ID, passport, driver's licence, UMID)
- Selfie or live photo for identity confirmation
- Proof of address where required
Financial & Transaction Data
- GCash/Maya/bank account identifiers (reference numbers only — we do not store full account credentials)
- Deposit and withdrawal transaction records
- Betting history and wagering records (required for regulatory compliance)
Technical & Usage Data
- IP address and approximate geolocation
- Device type, operating system, and browser
- Session timestamps and login history
- Pages visited and features used within the platform
Communications Data
- Support chat transcripts and email correspondence
- Survey responses and feedback you voluntarily submit
How We Use Your Personal Data
jlph orig uses the personal data we collect for the following purposes:
- Account creation and management — setting up and maintaining your player account.
- Identity and age verification — confirming you meet the 21+ eligibility requirement and verifying your identity in accordance with PAGCOR requirements.
- Processing transactions — handling your deposits, withdrawals, and internal account transfers securely.
- Customer support — responding to your queries, resolving disputes, and improving our service based on your feedback.
- Fraud prevention and security — detecting and preventing suspicious account activity, money laundering, and other prohibited conduct.
- Regulatory compliance — fulfilling our obligations under PAGCOR regulations, the DPA, and anti-money laundering laws (AMLA).
- Platform personalisation — tailoring game recommendations and promotions based on your preferences (where you have consented).
- Service improvement — analysing usage patterns to improve the platform's performance, design, and features.
We will never use your personal data for purposes beyond what is listed above without first obtaining your explicit consent or having a clear legal basis to do so.
Legal Basis for Processing
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, jlph orig processes your personal data on the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Contract |
| Identity verification (KYC) | Legal Obligation |
| Deposit & withdrawal processing | Contract |
| Fraud prevention & AML monitoring | Legal Obligation |
| Marketing communications (opt-in only) | Consent |
| Platform analytics & improvement | Legitimate Interest |
| Regulatory reporting to PAGCOR/NPC | Legal Obligation |
When We Share Your Data
jlph orig does not sell your personal information. Full stop. We share your data with third parties only where it is strictly necessary and under appropriate data protection safeguards. Here are the circumstances in which sharing may occur:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay network banks, Visa/Mastercard processing partners — to facilitate your deposit and withdrawal transactions.
- KYC/Identity verification providers: Third-party services that help us verify your identity documents and age, as required by PAGCOR.
- Game software providers: Where necessary to deliver the game you are playing (transaction data only — no unnecessary personal data is shared).
- Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies where we are legally required to disclose.
- Cloud infrastructure providers: Hosting and data storage providers who process data on our behalf under strict data processing agreements.
All third parties who receive your personal data from jlph orig are contractually bound to use that data only for the specified purpose and to maintain appropriate security standards consistent with the DPA.
How We Protect Your Data
Protecting your personal information is something we invest in continuously at jlph orig. Our security programme includes both technical and organisational measures:
Technical Measures
- SSL/TLS encryption for all data transmitted between your device and our servers
- AES-256 encryption for sensitive data stored at rest
- Multi-factor authentication (MFA) for platform access by staff
- Intrusion detection systems and real-time monitoring
- Regular penetration testing by independent security firms
- Automated vulnerability scanning and patch management
Organisational Measures
- Role-based access controls — staff can only access data relevant to their job function
- Regular privacy and security training for all employees
- Documented data breach response procedures
- Annual internal and external privacy audits
- Non-disclosure agreements for all staff and contractors with data access
While we take every reasonable precaution to protect your data, no online system is 100% immune to risk. We encourage you to also protect your own account by using a strong password, enabling two-factor authentication, and never sharing your login credentials with anyone.
How Long We Keep Your Data
jlph orig retains your personal data for as long as it is necessary to fulfil the purposes described in this policy, subject to any longer retention periods required by law.
- Account data: Retained for the duration of your active account plus a minimum of 5 years after account closure, in line with PAGCOR and AMLC record-keeping requirements.
- Transaction records: Retained for a minimum of 5 years from the transaction date, as required by anti-money laundering regulations.
- KYC documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
- Support communications: Retained for 2 years from the date of the interaction, unless part of an ongoing dispute or investigation.
- Marketing preferences: Retained until you withdraw consent or request deletion.
Once the applicable retention period has expired, your data is securely deleted or anonymised so it can no longer be linked back to you.
Your Data Subject Rights Under the DPA
The Data Privacy Act of 2012 grants you specific rights regarding your personal information. jlph orig is committed to honouring all of these rights promptly and without unnecessary bureaucracy.
Right to Be Informed
You have the right to know what personal data we collect, how we use it, and who we share it with — which is exactly why this policy exists.
Right to Access
You can request a copy of the personal data we hold about you at any time. We will provide it within 15 business days of a verified request.
Right to Rectification
If any of your personal data is inaccurate or incomplete, you have the right to have it corrected. You can update most account details directly in your profile settings.
Right to Erasure
In certain circumstances, you can request that we delete your personal data. Note that some data must be retained for legal and regulatory reasons and cannot be deleted on request alone.
Right to Object
You can object to the processing of your data for direct marketing purposes at any time. Use the unsubscribe link in any marketing email or contact our DPO directly.
Right to Data Portability
You can request a copy of the personal data you provided to us in a commonly used, machine-readable format, where technically feasible.
Right to Complain
If you believe we have violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) at privacy.gov.ph.
Right to Damages
Under the DPA, you may be entitled to compensation if you have suffered damages as a result of a violation of your privacy rights by jlph orig.
To exercise any of these rights, email our Data Protection Officer at privacy@jlphorig.app. We will acknowledge your request within 3 business days and resolve it within 15 business days. We may ask you to verify your identity before processing the request.
Cookies and Tracking Technologies
jlph orig uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here's a quick breakdown of the cookies we use:
- Essential cookies: Required for the platform to function. These include session cookies that keep you logged in, and security tokens that prevent cross-site request forgery. You cannot disable these without affecting platform functionality.
- Functional cookies: Remember your preferences — such as your preferred language or the last game you played — so you don't have to re-enter them every visit.
- Analytics cookies: Help us understand how players use the platform so we can improve it. We use privacy-respecting analytics tools that anonymise IP addresses before processing.
- Marketing cookies (opt-in): Used to personalise promotional content based on your gaming interests. These are only activated if you explicitly consent.
You can manage your cookie preferences through your browser settings or by contacting us directly. Note that disabling certain cookies may affect the functionality of the jlph orig platform.
Children and Minors
jlph orig is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 21. Our registration process includes age verification steps specifically to prevent underage access.
If we discover that personal data has been collected from a minor without verifiable parental consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please report it to our support team immediately at support@jlphorig.app.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in Philippine privacy laws, or improvements to how we protect your data. When we make material changes, we will:
- Update the "Last updated" date at the top of this page.
- Notify registered players via email at least 7 days before the changes take effect, where the changes are material and affect your rights.
- Display a notice on the jlph orig platform directing you to review the updated policy.
Your continued use of jlph orig after any policy updates constitutes your acknowledgement of the revised Privacy Policy. We encourage you to review this page periodically.
Contact Our Data Protection Team
If you have any questions, concerns, or requests related to this Privacy Policy or the way jlph orig handles your personal data, please reach out to our team. We're committed to responding promptly and resolving your concern properly.
You also have the right to raise concerns directly with the National Privacy Commission if you feel your data rights have not been respected. Their website is at privacy.gov.ph.